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Getting into Mailr takes two short steps: your personal account, then your company workspace. A workspace is your company’s account in Mailr — campaigns, designs, credits, and leads all belong to it, and everyone you invite works inside it. (The app sometimes calls it an “organization”; they mean the same thing.)

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Two ways in

Which path you take depends on whether your company is already using Mailr. You were invited by your company. Follow the invitation link in your email, create your account, and you land directly in your company’s existing workspace. You never see the “Set up your workspace” step — someone already created the workspace for you. On the sign-up page you’ll see “Create your account.” with the note “Sign up, then accept your organization invitation to get started.” You’re starting fresh. You create your account and then set up the company workspace yourself, becoming its Owner. The sign-up page reads “Create your account.” with “Two quick steps: your account here, then your company — we build your brand kit from your website.” The account form itself is the usual email and password, plus a verification code we email you. Under it you’ll see “By creating an account you agree to Mailr’s Terms of Service and Privacy Policy.” When you come back later, sign in at the Mailr app — the page reads “Welcome back.” / “Sign in to your workspace.”
If your company already uses Mailr, ask them to invite you rather than creating a second workspace. One person belongs to one self-serve workspace: trying to create another shows “You already belong to an organization. Pick it on the organization page instead.”

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Create your workspace

You’ll see the “Set up your workspace” screen right after creating your account, with the note “Tell us about your company and we’ll start building your brand kit from your website while you get set up.”
1

Enter your Company name

Required, up to 80 characters — for example Acme Roofing. This becomes the workspace name shown in the workspace switcher. Leaving it blank shows “Please enter your company name.”
2

Enter your Website

Required — for example https://acmeroofing.com. The hint explains why: “We’ll pull your logo, colors, and services from your site to build your brand kit automatically.” Mailr starts reading the site as soon as you tab out of the field, so type it carefully. Leaving it blank shows “Please enter your company’s website — it’s how we build your brand kit.”
3

Add a phone number (optional)

The field is labelled “Phone · optional” — for example (555) 123-4567. Up to 40 characters, and it has to look like a phone number (digits with the usual separators, plus an optional extension).
4

Pick your CRM (optional)

“Which CRM do you use? · optional” shows a grid of tiles — click one to select it, click again to deselect. The hint reads “We’ll point you at the right one-click connection later — you can skip this.” You’ll see a grid of the systems Mailr connects to — see the full list in the integrations overview — plus an “Other” tile. Picking one only decides where Mailr points you later — it doesn’t connect anything yet.
5

Press Create workspace

The button reads “Setting up your workspace…” while it works. You land on the Dashboard and the first-run tour opens.
There’s no country to choose — Mailr workspaces are United States only, and mail is priced in US dollars.
If something goes wrong you’ll see “Something went wrong setting up your workspace. Please try again.” or “Network error. Please check your connection and try again.” Both are safe to retry.

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What Mailr does for you in the background

Creating the workspace is instant, but Mailr keeps working for several minutes afterwards. You can carry on using the app while pages fill in on their own:
  1. Mailr reads your website and builds your brand kit — logo, colors, company details, industries, and the browser-tab title used on your landing pages. Only empty fields get filled, so nothing you’ve already entered is overwritten.
  2. Mailr collects showcase photos from your site. This phase keeps running for minutes after the rest of the kit is done, and it has its own status message.
  3. Mailr looks for your Google reviews so they can be used on your landing pages.
  4. Starter landing pages are published for you, branded with your kit, with one set as your default. The campaign builder selects it automatically.
Status messages you’ll see while this runs — recognizing them saves a support ticket:
When the brand kit banner reads “Your brand kit is ready — review the details below.”, the automatic setup is done. Review what Mailr found and save it.

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If Mailr can’t read your website

Some sites block automated readers. If yours does, the brand kit page shows “We couldn’t read your website — build your brand kit below.” Nothing is broken; you just fill in the gaps. Check the URL and run the import again, upload your brand guidelines PDF instead, or enter your company details, colors, and logo by hand. If your site had no usable images you’ll see “No usable photos on your website — add your own.” — upload your best job photos. Instructions: Brand kit.

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Next steps

First-run tour and checklist

What the seven-step tour covers and how to bring it back.

Send your first campaign

The full path from brand kit to mailed postcards.

Invite your team

Add your office staff and choose what each person can do.

Review your brand kit

Fix colors, logos, and photos before you design anything.